Delete a Workseal account and data

1. Delete in the app

If you are the owner, open Workseal and go to Settings > Permanently delete business. The action requires internet access, recent authentication and entering DELETE exactly.

After confirmation, the organisation becomes read-only. Jobs, customers, photos, reports and team data remain available for recovery and export for 30 days. The owner can cancel deletion in the app during that period.

2. Request deletion without app access

Email hello@apphletes.com from your Workseal account email address with the subject “Delete Workseal account”. Include the organisation name and account email, but never send a password, email code, customer photo or report.

We verify your identity and authority for the organisation before starting deletion. If the request is not sent from the known account address, we will require an additional secure verification step.

• Account email address
• Workseal organisation name
• Request for account and data deletion
• Do not include passwords, codes or customer content

3. What is deleted?

After the recovery window, Workseal memberships, customers, jobs, photos, reports, exports, push tokens and other tenant content are deleted or anonymised where necessary. Private Storage objects are deleted as well.

Limited security, transaction or legally required records may need to be retained for longer. The final privacy statement and applicable law determine those exceptions; customer content is not retained indefinitely for this purpose.

4. Manage the store subscription separately

Deleting Workseal does not automatically cancel a subscription in Apple App Store or Google Play. Manage or cancel that subscription separately in the store account used to purchase it.

Request an export before final deletion if you must retain reports or work documentation. A completed purge cannot be reversed.